Residential Appliance Repair

Proudly serving residential clients in the Greater Lafayette Community.

Hear From Our Happy Customers

Family-Owned

We’re proud to be family-owned and operated. We understand the importance of quality work you can trust from people you can trust. At our core, family and trust is everything, and we strive to make sure our work reflects that.

100% Satisfaction Guarantee

Your satisfaction is our utmost priority. Our job isn’t finished until you are fully satisfied with your service. Appliance repair is not an issue to be swept aside. We understand that your time is valuable and we aren’t going to waste it with a job that isn’t done well.

Personalized Services

Our services are tailored to meet your specific needs. Residential appliances are important in making your busy life run as peacefully and smoothly as possible. Let us take the burden off your shoulders and meet your personalized needs in repairs.

Family Owned, Community Trusted

Our family-owned company offers nothing less than personalized services tailored to meet our clients’ specific needs. When we enter your home, our team practices utmost respect and discrepancy in your appliance repair. We will inspect the appliance, diagnose the problem, and create a personalized repair plan to ensure that your machine is functioning well again as soon as possible. Because A Step Above Appliance Repair is both family-owned and operated, we understand the importance and necessity of functioning appliances. When an appliance breaks down, it can cause a lot of stress in your daily life. This is precisely why we strive to make repairs as quick and as seamless as possible.

Our Only Agenda Is to Help You 

Do you ever hear your parents or friends mutter, “they just don’t make ’em like they used to,” when referring to a broken or malfunctioning item? Well, it’s true. Appliances simply aren’t made as durable and lasting as possible. Repairs or replacements are inevitable. Why is this? Companies are pressured to quickly release new products to keep up with the competition. They may not be made well because of the quick output and/or because they want you to buy their new products anyway.

There’s also another, lesser-known reason…they are trying to make money through their over-priced (and not always thorough) repair services. THAT is where we differ. We do not have an agenda besides providing quality service that encourages customers to make us their first call when needing appliance repairs. It is the right thing to provide a quality repair service, and it wouldn’t benefit us to run our company any other way.

"He showed up when he said he would and was very knowledgeable on fixing the repair needed! I would highly recommend them and I will be using them again when the need arises."

-Brent Stanley  

"Mike did a fantastic job fixing both our washer and fridge! He was quick, great prices, and great service! We will definitely call again anytime we need a repair and will definitely recommend them to everyone else!"

-Nikki G.

"I called in the morning and Mike was out by lunchtime. He fixed our dishwasher and it was a very reasonable price. We would definitely call him again!"

-Esther P.

"Mike expertly and efficiently installed refrigerator and freezer gaskets, an unenviable job to be sure and one most service people would rather avoid. Very grateful he wrapped up the job in what I felt was a minimum amount of time."

-Jim Rush

"Quick response, friendly service, great prices - would highly recommend!"

-Catherine Moran

"Great company with honest service. Diagnosed my issue quickly and didn’t sell me any unneeded service or parts. Highly recommend."

-Bruce V.

"Prompt service, great customer service, went above and beyond to try to save my 30 yr old washing machine. Highly recommend!"

-Audra Segal

"Quick response, very knowledgeable and courteous. Highly recommend for appliance needs.Good honest people."

-Ron Scheffee

"I have always been impressed with their service. They are very prompt and clean - very happy with them!"

-Kathy Hyman

"Excellent experience! They were all friendly and helpful. They sent Jake and he was nice and did an excellent job fixing our dryer."

-Tommy Derflinger

"I had a great experiance with A Step Above Appliance Repair. The staff is friendly and they communicate very well. I was informed with every step of the process to repair my Whirpool dryer. They made scheduling my appointment convenient, giving me a short time frame of arrival rather than having me block my whole morning or afternoon. They called again prior to the appointment to confirm the date and time. I then received a call the day of my appointment by Jake to let me know he was on his way. He was professional and friendly. He was able to repair my dryer enough for me to use it but had to order a part to repair it the way I wanted it. They communicated the entire time I was waiting for the part, not making me wonder when they would return. Thank you A Step Above Appliance Repair for your wonderful service!"

-Jamie Banter

"Always professional and friendly technicians. Honest about the repair needed and will investigate cost so you can make the best decision. I highly recommend them to everyone."

-Brenda Biery

CALL US (765) 588-7377

2139 KLONDIKE RD,

West Lafayette, IN 47906

Opening Hours

MONDAY - FRIDAY 8am - 5pm
SATURDAY - By Appointment
SUNDAY - Closed

$10.00 OFF Repairs

Mention that you saw this on our website and get $10.00 OFF any repair. Military or senior citizens will get $15.00 OFF repairs.

Redeem Your Offer

Contact Us Today

 

2139 Klondike Rd
West Lafayette, IN 47906

 

(765) 588-7377

 

[email protected]